Contact us


Welcome to 'Smiling Cloud'.

Hope you can find something you love here and to give away as unique gift : )

Happy viewing. Happy shopping.

Shipping details

I ship all orders by Registered Airmail from Singapore, with tracking number.
Your signature will be required upon delivery, to avoid being lost.

It normally takes about 8--15 working days(excluding weekends/public holidays) to reach you, once it leaves Singapore. Sometimes it may take longer, every much depending on your country's Custom/Postal Service.

*Kindly advise me for any urgent deadline before you purchase, to ensure that the item can reach you on time.

Refunds, returns & exchanges

*I am not responsible for any tax that your country might charge you.
I will indicate the item as 'Gift' and with a lower value.

*NO refund NO exchange after you receive the item or change your mind.

*If you want to cancel your order after purchase, kindly contact me.

*Partial refund is possible if the item is proved 'Lost' or 'Damaged' by postal service (that usually takes up to 2 months to confirm).

*If the item is confirmed 'Lost' by postal service, I am willing to refund the Postage Fee to you, Not the full amount of the item (because I certainly don't want any item to be lost).

*Exchange may be possible for Singapore buyers, with the buyer bearing the return fee and second shipping fee.

Additional information

You can also find me at

Smiling Cloud

Welcome to 'Smiling Cloud'.

Simply want to put a Smile on you.

These exclusively handmade products by me are inspired by my daily life, the nature,fairy tales,culture and more.

I love to create very unique home decors and gifts for your own wonderland home, as well as to give away for your beloved ones : )

Happy shopping!